Even though small businesses may not have the budget to hire full-time employees in all areas critical to running their business, every small business can build a diverse management team of contractors, service providers, and consultants with complementary skills. The key positions and roles to build a small business management team are:Bookkeeping and Accounting Certified Public … [Read more...]
Delivering Concierge Service in a Click-to-Buy-Now World
Service is first in any service business! Now that today’s consumers shop online for everything from colanders to college funds, those of us in the professional service business must figure out how to deliver on a concierge level and stay competitive. When customers are shopping on the web, rather than from a known neighborhood business, how do we show that we value the service we provide and … [Read more...]
Advice on Acquisitions from our Featured Client, Julie Murphy
Last year around this time, we profiled one of our clients, Julie Murphy of Designer Draperies of Boston, who shared her story of acquiring a new business to grow her company. If you’re considering acquisitions, we hope you’ll take the time to read her story.We recently caught up with Julie to get an update on her business. She’s doing wonderfully and she gave us some excellent advice to … [Read more...]
Business Book Review: The Pumpkin Plan
At Ten Key, Inc., we’re continually educating ourselves on business, so in the coming months, we’ll be featuring reviews of the business books we love. Got a business book you love? Let us know, and we can include your review (with a link to your company website) in an upcoming article!It seems appropriate to review one of our recent finds, The Pumpkin Plan by Mike Michalowicz, in October, … [Read more...]
Ten Key, Inc. Featured Client: Designer Draperies of Boston
In our most recent blog article, we talked about acquisitions as a route of company growth. Are you considering it? Well, then read on! One of our clients, Julie Murphy of Designer Draperies of Boston, completed the acquisition process last year. Julie was kind enough to share her story with us: “I started out a one-person workroom, working out of my home, hiring part time help as our volume … [Read more...]