We’d like to highlight someone who has been invaluable to our business: our IT support manager, Bob Arena of Personalized Computer Care. We hired Bob Arena of PCC to manage our IT because of his reasonable rates and caring, client-focused attitude.
At Ten Key, Inc., we come in contact with sensitive client information on a daily basis, and it’s top priority to ensure that your data is safe. Knowing this, Bob advised us to invest in a parallel server (an off-site server which provides continuous, secure backup of files). We balked at first–the idea of laying out the funds for such an expense just after we’d opened our doors was daunting. But Bob insisted, saying, “You’ll thank me later.” Well, this is me, Stephanie, thanking you, Bob, right now!
This year, we had the unfortunate occurrence of our on-site server going down. Luckily, we had followed Bob’s advice and with the parallel server, we did not lose a thing. We had taken that step to keep our clients’ data safe, but it truly saved our business that day.
In conclusion, IT support is a vital part of any business today. If you don’t take steps to manage and protect data, as we have, IT issues can cripple your company. That’s why it’s essential to have people like Bob on your side. If you’re looking for IT support, management, and advice, we highly recommend Personalized Computer Care.
And Bob…thanks again.